topic Re: PIXMA G3272 keeps going offline! in Desktop Inkjet Printers

PIXMA G3272 keeps going offline!

aajmaness — Fri, 06 Feb 2026 08:54:39 GMT

I was able to connect my printer to my wireless network, however, everytime it goes into power saving mode it kicks to offline. I have checked the LAN and ECO settings and auto power off on both is set to off but it is still going to sleep. How do I fix this? It's a great printer but it's a pain to have to turn it off, then back on, and restart my computer so I can print something. If I can't fix this issue, I will be returning it.

Re: PIXMA G3272 keeps going offline!

SignifDigits — Fri, 06 Feb 2026 12:29:11 GMT

First, make sure you have registered your printer and downloaded the manual at https://gdlp01.c-wss.com/gds/1/0300045451/03/G3070ser_OnlineManual_Win_Mac_EN_V03.pdf . I will refer to pages in the manual rather than copying them here.

It sounds like your problem is probably networking based and not your printer settings, but I'll address both.

So, for networking, you should set up your printer with a fixed IP address and not let your WIFI have to reissue an address to it via DHCP. I suspect your printer is set up as "Get IP address automatically". This should be changed.

The process for changing your printer settings starts on page 54 of the manual. Stay with IPv4 and and on page 55 choose "Get next IP address" and NOT "Get IP address automatically". Write that # down.

Then you will need to add the printer to your computer using that IP address that you wrote down (usually 192.168.1.xxx). Once that's done your computer will wake up the printer when sending a print job.

You can adjust your sleep settings as well, of course. They are on page 169 for Windows and 174 for Mac.

Hopefully that will work and you won't need to log into your router and/or do more networking work detailed below

Most network addresses will be 192.168.1.xxx. You can test that this is your network by pinging 192.168.1.1 (likely your router/gateway address) and see if you get a response. This isn't foolproof, but usually works. For Windows you right-click the start icon, choose "Terminal" and type "ping 192.168.1.1".

Hopefully you know how to log into your router so that you choose an unused IP address for your printer. If not, it's a pretty safe bet to choose a number like 192.168.1.15x. Unless you have a ton of devices on your net or other fixed IPs set up it's likely your DCHP will be allocated addresses in lower ranges.

Then your gateway is almost certainly 192.168.1.1 if you pinged it earlier and your subnet mask would be 192.168.255.255.

If you've registered your product and want further assistance Canon support at 1-800-OK CANON is 1-800-652-2666 will be glad to assist you.

Re: PIXMA G3272 keeps going offline!

shadowsports — Fri, 06 Feb 2026 19:41:09 GMT

My approach is a little different.

Power:

If the printer's ECO and power management settings are correct, the printer should not power off or go to sleep. If its still going to sleep, one of these settings is not correct.

Network:

Assigning a static IP on a device is not best practice If the IP falls within the DHCP pool. This is because the endpoint is not the single source of truth. The router or device performing reservation or assignment is. An example. If you set an IP on a device and power it off, there is a possibility that the router or DHCP server could assign this IP to another device requesting connection.

Best practice would be to assign or reserve the desired address on the router / DHCP server. You can leave the device / endpoint (IPv4) settings as DHCP (get address automatically) since the router or server will not give the reserved IP to another device, even if that device is powered off, goes to sleep, etc for any length of time. This removes potential points of failure.

I absolutely advocate installing printers as a TCP/IP devices on all endpoints (windows or MAC). This removes reliance on DNS, host name resolution and bonjour. It ensures persistency and reliable connectivity to a device at it's "destination IP"

Collectively these practices result in a "set once and forget" device and network configuration.

Re: PIXMA G3272 keeps going offline!

SignifDigits — Fri, 06 Feb 2026 23:30:03 GMT

Thanks Rick. I'll certainly defer to your judgement. In reading the manual it said the printer would come out of sleep mode when a job was detected. My assumption was that a job wasn't being detected by the printer to wake it up because of an IP mismatch due to DHCP timeouts and resets. I didn't take DNS into consideration as I've assumed it to be a local home LAN and on the same domain.

Re: PIXMA G3272 keeps going offline!

shadowsports — Sat, 07 Feb 2026 00:47:20 GMT

No need to defer 😄. Group effort here.

We had a recent post from another user who's device would not wake from sleep when a print job was sent. Over the years I've seen this issue occur intermittently. In some instances it was related to the printer's NIC, printer's firmware, network configuration or the network hardware not passing wake packets correctly. Sometimes it's hard to nail down. To start though, I agree 💯 his power management should be verified.