topic Re: TR4720 printer - not scanning in Desktop Inkjet Printers

TR4720 printer - not scanning

gammaj — Mon, 26 Jan 2026 18:35:27 GMT

TR4720 printer - i am working via wifi and i can not seem to scan to my desktop

Re: TR4720 printer - not scanning

Stephen — Mon, 26 Jan 2026 18:45:51 GMT

Hello!

I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:

- Are you seeing any error messages?
- Which version of Windows or macOS are you using?
- Have you installed the Canon software from https://ij.start.canon/tr4720

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

Re: TR4720 printer - not scanning

DerrickL — Mon, 26 Jan 2026 19:38:04 GMT

https://youtu.be/obKJlC3GXs8 including directions to scan to desktop

Re: TR4720 printer - not scanning

HARLAN1 — Mon, 26 Jan 2026 21:30:47 GMT

It worked. Thank you.