topic Re: Problem regarding printed out documents on TR8620a in Desktop Inkjet Printers

PIXMA TR8620a No tray to catch prints?

DawnL762 — Tue, 20 Jan 2026 14:35:09 GMT

I just purchased Canon's All-In-One TR8620a via Staples' online website.

I've never had a Canon printer that does not have a place for printed documents to land. On my Canon MX922, the display screen is on the top of the machine & not on the front panel. The front panel opens up to be the "shelf" for printed documents to land on, and has a piece that looks like a ruler that extends to keep the printed documents from falling onto the floor.

This new printer requires you to lift the front panel, which houses the display screen, to print out a document.

Unless I have overlooked something, when setting up my new printer, there is NO Place for the document to land except the floor -- regardless of whether you use the cassette or the rear paper tray to feed the paper.

Does anyone know of a way of keeping the printed out documents from being "spit out" and ending up on the floor without my having to catch it with my hands??? Or, does anyone know if there is an accessory piece I can purchase that will attach to the bottom front edge of the printer that will "catch" the printed out documents?

Thank you in advance for your help.

Re: Problem regarding printed out documents on TR8620a

jrhoffman75 — Sat, 17 Jan 2026 11:06:11 GMT

@DawnL762 wrote:

I just purchased Canon's All-In-One TR8620a via Staples' online website.

I've never had a Canon printer that does not have a place for printed documents to land. On my Canon MX922, the display screen is on the top of the machine & not on the front panel. The front panel opens up to be the "shelf" for printed documents to land on, and has a piece that looks like a ruler that extends to keep the printed documents from falling onto the floor.

This new printer requires you to lift the front panel, which houses the display screen, to print out a document.

Unless I have overlooked something, when setting up my new printer, there is NO Place for the document to land except the floor -- regardless of whether you use the cassette or the rear paper tray to feed the paper.

Does anyone know of a way of keeping the printed out documents from being "spit out" and ending up on the floor without my having to catch it with my hands??? Or, does anyone know if there is an accessory piece I can purchase that will attach to the bottom front edge of the printer that will "catch" the printed out documents?

Thank you in advance for your help.

There is a pullout tray with a flip stop in the paper output area. Put your finger in and find a depression that you can use to slide out.

Re: Problem regarding printed out documents on TR8620a

DawnL762 — Mon, 19 Jan 2026 19:28:43 GMT

Dear Mr. Hoffman,

Thank you so much for the help. I really do appreciate it greatly. 💖

Dawn

Re: Problem regarding printed out documents on TR8620a

Stephen — Mon, 19 Jan 2026 19:38:42 GMT

A true MVP, just like always!
If you want to see a diagram of exactly where it pulls out from, check out (J), (K), and (L) in the diagram on this official support page: Loading Paper in the Rear Tray - TR8620