topic Re: IX6820 and paper sizes in Desktop Inkjet Printers

PIXMA iX6820 A5 and custom paper sizes unavailable

renegade — Fri, 02 Jan 2026 14:57:17 GMT

I have installed the latest drivers; for a minute it has A5 as an option but then disappears. Is anyone able to help? There is no custom paper size option available either.

Thanks in advance!

Re: IX6820 and paper sizes

DerrickL — Thu, 01 Jan 2026 21:57:22 GMT

The custom sizes will change depending on what type of print you are doing, photo or document. Also borderless printing will change the options.

Re: IX6820 and paper sizes

renegade — Fri, 02 Jan 2026 07:10:49 GMT

Hi Derrick, thanks for the reply. Just to give more context, even in printer prefs the option isn’t there. I print from illustrator / photoshop and when printing, I go in to printer dialogue ie the printer driver it’s self rather than the programmes own dialogue, there is no option

Re: IX6820 and paper sizes

DerrickL — Fri, 02 Jan 2026 14:55:40 GMT

Maybe the driver package did not fully install? Are you missing something located here?

https://www.usa.canon.com/support/p/pixma-ix6820