PIXMA G3270, problem with printing from a file

arney444 — Tue, 16 Dec 2025 20:12:35 GMT

The printer stopped printing from a file - any file. It still performs scan and copy, and communicates with the computer.

I took the following actions:

1. Updated firmware

2. Updated drivers

3. Troubleshooting revealed NO problem

would appreciate your advice

Re: PIXMA G3270, problem with printing from a file

Patrick — Fri, 19 Dec 2025 18:08:58 GMT

Hi arney444,

What version of Windows are you using?
If you have a Mac, what version of the macOS is installed?

Are you using your PIXMA G3270 wirelessly?
or is your G3270 connected to your computer using a USB cable?

When you attempt to print, does an error appear? If so, what error do you get?

Are you able to scan using the IJ Scan Utility? If you are unable to scan, what is the error code that appears?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to log into your My Canon account to reach Canon's Technical Support Team:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G3270 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access your support options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

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PIXMA G3270, problem with printing from a file

Re: PIXMA G3270, problem with printing from a file