topic MG5420 lacks detail. Prints are too soft and lack good color quality and crispness. in Desktop Inkjet Printers

MG5420 lacks detail. Prints are too soft and lack good color quality and crispness.

popsy — Sat, 01 Mar 2014 19:58:00 GMT

I have tried default and manual adjustments. I have tried Canon, Epson, and Kirkland paper. The results are disappointing, to say the least. Details are fuzzy, color appears flat. No crispness in the print.

Re: MG5420 lacks detail. Prints are too soft and lack good color quality and crispness.

Ramona — Thu, 20 Mar 2014 12:00:33 GMT

Hi popsy,

So we can better assist you, please reply with what operating system is on your computer, (Windows XP, Vista, 7, 8 or Mac OS version) as well as what program you are using to print the images/photos.

We look forward to hearing from you!

If this is a time-sensitive matter, additional support options are available at Contact Us.

Re: MG5420 lacks detail. Prints are too soft and lack good color quality and crispness.

popsy — Thu, 20 Mar 2014 15:24:04 GMT

The problem has been resolved by only using Canon papers. Thanks to Canon expert via telephone.