topic Re: Pixma G4200 Support Code B204 in Desktop Inkjet Printers

Pixma G4200 Support Code B204

TwoUptons — Thu, 08 Apr 2021 16:57:03 GMT

Our G4200 printer that we bought in late 2017 just started throwing this error and now won't do anything.

I just filled all four tanks, and I don't have a local Canon service center...

I'm using an iMac with OS 11.2.3, but I think this is a printer thing...

Is there anything I can do to rectify the error?

Thanks,

-Eric

Re: Pixma G4200 Support Code B204

shadowsports — Fri, 09 Apr 2021 13:21:36 GMT

Greetings,

Power off, unplug for a few minutes, reconnect to power and turn on again.

If the error persists, the printer is done.

Canon : PIXMA Manuals : G4000 series : B204

Re: Pixma G4200 Support Code B204

Patrick — Thu, 22 Apr 2021 19:22:16 GMT

Hi TwoUptons,

The B204 error is an indication that your G4200 would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002. Let them know you have been working with technical support and the Canon Upgrade Program was offered.