MG3620 Printer Utilities Not Properly Installing in Windows 10

BebotR — Wed, 07 Apr 2021 21:54:56 GMT

I just got an MG3620. I downloaded both win-mg3600-1_0-jucd and m68n-win-mg3600-1_01-ea34_2 from the Canon site and completed the wireless (router) installations- the processes completed without a hitch and my PC now detects the wireless printer. However, it seems the IJ Utility will not install as the IJ window just would not come up- no QuickMenu or My Garden. I repeated the installations several times but the IJ utility just does not come up. I also installed the IJ SCAN UTILITIES and it works just fine.

Please help. What am I missing and what else do I need to do?

Re: MG3620 Printer Utilities Not Properly Installing in Windows 10

Patrick — Thu, 22 Apr 2021 19:18:08 GMT

Hi BebotR,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

topic MG3620 Printer Utilities Not Properly Installing in Windows 10 in Desktop Inkjet Printers

MG3620 Printer Utilities Not Properly Installing in Windows 10

Re: MG3620 Printer Utilities Not Properly Installing in Windows 10