topic Re: 8170 says to only install 1 ink tank. Done repeatedly. Still won't work. in Desktop Inkjet Printers

iP8720 says to only install 1 ink tank. Done repeatedly. Still won't work.

BIGlew — Sun, 19 Oct 2025 00:25:06 GMT

8170 says to only install 1 ink tank. Done repeatedly. Still won't work

Re: 8170 says to only install 1 ink tank. Done repeatedly. Still won't work.

SamanthaW — Sat, 18 Oct 2025 16:36:37 GMT

Hi there,

Can you please provide a more specific model number? This will be something like PIXMA, imageCLASS, MAXIFY, etc... and there will be letters before the numbers.

Re: 8170 says to only install 1 ink tank. Done repeatedly. Still won't work.

BIGlew — Sat, 18 Oct 2025 21:16:51 GMT

Pixma i8720

Re: 8170 says to only install 1 ink tank. Done repeatedly. Still won't work.

normadel — Sat, 18 Oct 2025 23:35:54 GMT

Also....is the printer telling you to install one particular ink color? Do you have an empty ink tank?

The info you gave is less than useful to help you.

Re: 8170 says to only install 1 ink tank. Done repeatedly. Still won't work.

BIGlew — Sun, 19 Oct 2025 00:15:18 GMT

1 of the tanks. Grey. Have replaced with new one. Still not recognized. Continues to tells me not to install 2 tanks. I'm not. Thanks

Re: 8170 says to only install 1 ink tank. Done repeatedly. Still won't work.

ArthurJ — Tue, 21 Oct 2025 17:34:21 GMT

Hi,

Please take a picture of the ink cartridge you are trying to install and also take a picture of the inks already installed. Then attach the pictures of the inks to your reply.

We look forward to hearing back from you.