mx922 scanner exception on mac catalina version 10.15.7

aberk66 — Tue, 06 Apr 2021 17:49:40 GMT

On 04/06/21 I began receiving this error when I scan. I reinstalled the scanner drivers but to no avail. Is there a fix for this problem?

Thanks,

Adam

This is the error report

Process: Canon IJ Scan Utility [53616]
Path: /Applications/Canon Utilities/*/Canon IJ Scan Utility.app/Contents/MacOS/Canon IJ Scan Utility
Identifier: jp.co.canon.ij.scanutility
Version: 1.3.0 (3145)
Build Info: ScanningCanon-1~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Canon IJ Scan Utility [53616]
User ID: 610731881

Date/Time: 2021-04-06 13:45:50.787 -0400
OS Version: Mac OS X 10.15.7 (19H114)
Report Version: 12
Bridge OS Version: 5.1 (18P3030)
Anonymous UUID: 29DEC179-1BC1-4737-B112-B87D2C16A6DA

Sleep/Wake UUID: D9B31EF3-BFBA-41F6-89BC-74D09DC12394

Time Awake Since Boot: 190000 seconds
Time Since Wake: 5300 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007f9d006e971f
Exception Note: EXC_CORPSE_NOTIFY

Re: mx922 scanner exception on mac catalina version 10.15.7

ArthurJ — Fri, 23 Apr 2021 18:31:16 GMT

Hello,

There are a few things that could be causing this issue. It is recommend you call Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.

You will need to have a Canon account when you call. If you have not created account, please click HERE.

topic Re: mx922 scanner exception on mac catalina version 10.15.7 in Desktop Inkjet Printers

mx922 scanner exception on mac catalina version 10.15.7

Re: mx922 scanner exception on mac catalina version 10.15.7