topic Re: PIXMA G7020 - Turning itself on and off in Desktop Inkjet Printers

PIXMA G7020 - Turning itself on and off

HoustonTX — Mon, 09 Dec 2024 20:10:46 GMT

The printer was working fine and I'd recently added new Canon ink to the tanks.
A few weeks later - out of the blue - it started turning itself off & on with the word "Canon" appearing in the window.
I've tried many "online fixes" but none have worked.
I called Canon Tech Support and was told they have no clue how to fix it and recommended I purchase a new printer.
I'd hate to throw this printer away.
Can anyone help?
THANKS

Re: PIXMA G7020 - Turning itself on and off

Hector — Wed, 24 Sep 2025 17:48:09 GMT

Hello,

If the printer keeps turning off and on and goes to the Canon, it will point to a problem with the power supply or a loose power cord. Outside of the 1-year warranty, you can contact our sales team at 1-800-385-2155 and use our Upgrade program. The program would give you a discount and free shipping on a replacement printer. We do not have service centers that work on this model, but you can check for any third-party office equipment/printer repair in your area.