PIXMA TR8620 printing red even if I ask for BW

kanyon — Tue, 23 Sep 2025 15:32:51 GMT

it is printing red even if I asked for black and white

Re: PIXMA TR8620 printing red even if I ask for BW

Patrick — Fri, 26 Sep 2025 17:57:01 GMT

Hi kayon,

First, let's perform a test of your printer. To do this, please follow these steps:

1. Please load letter-sized paper in the cassette of your PIXMA TR8620.

2. Please tap the gear at the bottom of the display of your PIXMA TR8620.

3. Tap Maintenance.

4. Tap Nozzle check.

5. Tap Yes.

A test page will print.

Please take a photo of the test page that just printed and attach it to your reply of this post.

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