https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS6420a-CANON-BLACK-260XL-replacement-cartridge-is-not-being/m-p/568408#M80946 <P>Hi&nbsp;<SPAN>oglethorpe,</SPAN></P> <P><SPAN>Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:<BR /><BR /><A href="https://mycanon.usa.canon.com" target="_blank">https://mycanon.usa.canon.com</A><BR /><BR />Once logged in, click on your PIXMA TS6420a and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>Did this answer your question? If so, please click the <STRONG>Accept as Solution</STRONG> button below so that others may find the answer as well.</SPAN></P> Tue, 16 Sep 2025 17:05:18 GMT Patrick 2025-09-16T17:05:18Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS6420a-CANON-BLACK-260XL-replacement-cartridge-is-not-being/m-p/567887#M80899 Thu, 11 Sep 2025 21:44:51 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS6420a-CANON-BLACK-260XL-replacement-cartridge-is-not-being/m-p/567887#M80899 oglethorpe 2025-09-11T21:44:51Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS6420a-CANON-BLACK-260XL-replacement-cartridge-is-not-being/m-p/568408#M80946 <P>Hi&nbsp;<SPAN>oglethorpe,</SPAN></P> <P><SPAN>Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:<BR /><BR /><A href="https://mycanon.usa.canon.com" target="_blank">https://mycanon.usa.canon.com</A><BR /><BR />Once logged in, click on your PIXMA TS6420a and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>Did this answer your question? If so, please click the <STRONG>Accept as Solution</STRONG> button below so that others may find the answer as well.</SPAN></P> Tue, 16 Sep 2025 17:05:18 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS6420a-CANON-BLACK-260XL-replacement-cartridge-is-not-being/m-p/568408#M80946 Patrick 2025-09-16T17:05:18Z