topic Re: PIXMA TS3500 Series: Paper jam message, pages get stuck, error 1200 and 1300 in Desktop Inkjet Printers

PIXMA TS3500 Series: Paper jam message, pages get stuck, error 1200 and 1300

Kimhoke77 — Tue, 22 Oct 2024 13:39:17 GMT

I keep getting a error/errors saying something is jammed or when trying to print but I'm not it says it's in use. It's a canon TS3500 series. It also prints pictures. When printing it just gets stuck don't go all the way trough. And I don't see nothing jammed in it.ive used it one time and it's brand new. And it started this mess. So I packed it away and trying again months later.error #1200 and then 1300 come up.

Re: Errors

Stephen — Sun, 20 Oct 2024 15:40:17 GMT

Hello!
So that the Community can help you better, we will need to know more information:
• What is the exact model printer you're using (it's usually on the top or front of the unit)?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

Re: Errors

Moonlyp — Thu, 11 Sep 2025 20:51:29 GMT

I have a Pixma TS3500. A paper jammed as I ran out of paper. I removed the jam, but now new paper is jamming/crinkling in the right of center of the roller. Can I open this up?

Re: PIXMA TS3500 Series: Paper jam message, pages get stuck, error 1200 and 1300

Moonlyp — Thu, 11 Sep 2025 20:52:11 GMT

Sorry...connect via usb cord using fresh new paper