topic Print head ID request for PIXMA TR7620a in Desktop Inkjet Printers

Print head ID request for PIXMA TR7620a

Davee33 — Sat, 30 Aug 2025 18:04:47 GMT

I know Canon Canada is the supplier but they continue to ,ignore request for id of printhead for 3 weeks now. Posted to trustpilot which shows a poor rating for Canon Canada

Re: Print head ID request for PIXMA TR7620a

SamanthaW — Sat, 30 Aug 2025 19:02:19 GMT

Welcome to The Canon Community and thank you for your inquiry!

We appreciate your participation; however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: Print head ID request for PIXMA TR7620a

Davee33 — Fri, 05 Sep 2025 13:16:04 GMT

I was hoping Canon would trigger some support as requested of the Canadian Office Nothing yet