topic Re: PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else in Desktop Inkjet Printers

PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else

BlueIris2 — Thu, 24 Jul 2025 23:09:09 GMT

I have the same issue as this post: https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Canon-G2020-Strange-vertical-lines/m-p/352446#M6910

Since no one responded, I don't know what to do.

Re: PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else

Ron — Mon, 28 Jul 2025 15:12:32 GMT

Hello BlueIris2,

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA G2020 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else

BlueIris2 — Mon, 28 Jul 2025 18:38:42 GMT

The original poster may have had the model you mention, but I don't think the model is relevant here. I've got a PIXMA Megatank G4210.

Re: PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else

ArthurJ — Mon, 28 Jul 2025 18:53:40 GMT

Hi,

To begin troubleshooting please try cleaning the encoder strip in your printer by using the steps HERE.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else

BlueIris2 — Mon, 28 Jul 2025 20:05:06 GMT

Just so that you know, I got and appreciate your reply. However, I've gone on a trip since I posted the original message, so cannot try your solution immediately. I'll reply again once I have. Thanks!

Re: PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else

BlueIris2 — Thu, 07 Aug 2025 21:40:25 GMT

YES! Thanks so much! That worked.

Re: PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else

lindamantel — Thu, 07 Aug 2025 22:16:56 GMT

I have this same problem and would love to chat but I do not see the chat

Re: PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else

BlueIris2 — Thu, 07 Aug 2025 22:55:16 GMT

I saw an e-mail indicating that you replied, so signed in. I'll stay signed in for a while as I have other things to do and check back in a bit.

Re: PIXMA G2020 "Strange vertical lines" same unsolved issue as someone else

BlueIris2 — Thu, 07 Aug 2025 23:49:02 GMT

Just indicate what you want to chat about here. If you're curious, the only issue I had with the link provided was that I didn't understand at first that the thing I had to clean was a transparent very thin strip of plastic -- I didn't even see it at first.