topic Re: Printer won’t keep tray settings - PIXMA G7020 in Desktop Inkjet Printers

Printer won’t keep tray settings - PIXMA G7020

Bsideburns — Wed, 10 Apr 2024 17:13:45 GMT

I have a PIXMA G7020 printer and it will not keep the print from Cassette settings. Every single time I try to print it wants to print from the rear tray. I have to change the settings to cassette each and every time! I’ve gone through the set up multiple times and pick cassette but it won’t keep my settings. This defeats the purpose of WiFi printing or the ability to print from my phone. Super frustrating!!!! I’m about to throw this expensive printer in the garbage!

Re: Printer won’t keep tray settings

Stephen — Mon, 08 Apr 2024 15:34:03 GMT

Are you using the Canon App/Software or AirPrint?

Re: Printer won’t keep tray settings

shadowsports — Mon, 08 Apr 2024 16:48:11 GMT

Greetings,

Also take a close look at this KB article which outlines how to register paper types and source. It can be done in two places. On the printer and in the print driver.

Canon Knowledge Base - Paper Settings - G7020

Re: Printer won’t keep tray settings - PIXMA G7020

BGMcLaughlin — Fri, 11 Jul 2025 15:56:38 GMT

The rear-tray feed-slot cover was the issue, but this video (click here) helped us ID and solve it.