https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8520-printer-incorrectly-indicates-paper-jam/m-p/555646#M79863 <P>Hi. Thanks for your reply. I did what you suggested, but the printer is still having issues. Can you explain what a "service reset" is? Thanks. Peter</P> Wed, 02 Jul 2025 02:34:03 GMT peterglass 2025-07-02T02:34:03Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8520-printer-incorrectly-indicates-paper-jam/m-p/555510#M79848 <P>I have a TR8520 printer connected to my WINDOWS 10 PC computer. I was occasionally getting error messages on my computer monitor stating that the printer was jammed, which were true. Recently, I was getting those same messages, but the printer was never jammed. Now, the only thing showing up on the printer's screen is the following: "Support Code 6000 - Printer error has occurred. etc." I cannot clear that screen. Thanks.</P> Tue, 01 Jul 2025 03:44:40 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8520-printer-incorrectly-indicates-paper-jam/m-p/555510#M79848 peterglass 2025-07-01T03:44:40Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8520-printer-incorrectly-indicates-paper-jam/m-p/555646#M79863 <P>Hi. Thanks for your reply. I did what you suggested, but the printer is still having issues. Can you explain what a "service reset" is? Thanks. Peter</P> Wed, 02 Jul 2025 02:34:03 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8520-printer-incorrectly-indicates-paper-jam/m-p/555646#M79863 peterglass 2025-07-02T02:34:03Z