PIXMA MX492 - blurry printing not resolved by cleaning & alignment

kiwi29 — Tue, 01 Jul 2025 12:20:00 GMT

My MX492 is continuing to print blurry and miss parts of the image in black after taking the following steps:

Black ink head cleaning & deep cleaning via the printer menu
Manual ink head cleaning using glass cleaner (allowed to soak in a small bit of liquid for a minute before wiping clean)
Checked the encoder strip and it appears to be clean
Roller cleaning via printer menu
Bottom cleaning via printer menu
Print head alignment

I eventually tried another black cartridge and it still is blurry/missing parts of the image so I don't think it's the cartridge at this point. The image shows print outs from two seperate black cartridges!

I'm not sure what else to try. Thank you in advance

Re: PIXMA MX492 - blurry printing not resolved by cleaning & alignment

Arthur — Wed, 02 Jul 2025 12:16:42 GMT

Thanks for posting!

While our Forum Community members are welcome to chime in, the Canon PIXMA MX492 has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.

topic PIXMA MX492 - blurry printing not resolved by cleaning & alignment in Desktop Inkjet Printers

PIXMA MX492 - blurry printing not resolved by cleaning & alignment

Re: PIXMA MX492 - blurry printing not resolved by cleaning & alignment