Error light is on with no error code, have turned off and turned back on, Pixma mega tank G6020

Heyjustme81 — Wed, 23 Apr 2025 15:06:28 GMT

Re: Error light is on with no error code, have turned off and turned back on, Pixma mega tank G6020

shadowsports — Wed, 23 Apr 2025 17:29:28 GMT

Greetings,

Does the printer LCD ever change from "Canon" to something else? Have you had any recent storms? Power failures? Unexpected power surges or loss?

Start by checking that all doors and trays are closed properly. While doing so, look for paper jams. Power off the printer and disconnect it from power. Press and hold the power button for 20 seconds, then release. Wait a few minutes and reconnect to power. Turn the unit on. Wait.

If the Display continues to show "Canon", the printer will require service. It has a 1 yr warranty. Register it in the MyCanon portal to see your support options.

MyCanon

Re: Error light is on with no error code, have turned off and turned back on, Pixma mega tank G6020

Heyjustme81 — Thu, 24 Apr 2025 15:46:01 GMT

Same thing, thanks for your suggestion.

topic Error light is on with no error code, have turned off and turned back on, Pixma mega tank G6020 in Desktop Inkjet Printers

Error light is on with no error code, have turned off and turned back on, Pixma mega tank G6020

Re: Error light is on with no error code, have turned off and turned back on, Pixma mega tank G6020

Re: Error light is on with no error code, have turned off and turned back on, Pixma mega tank G6020