topic Re: Getting Error 5501 on Pixma TR4722 printer in Desktop Inkjet Printers

Getting Error 5100 on PIXMA TR4722 printer

Scott9961 — Sun, 20 Apr 2025 19:01:01 GMT

I recently put in new cartridges both color and b/w into my Pixma TR4722 Canon Printer. I am getting Error 5501. I go into the cartridge area and pull them out one at a time and put them back in. I then turn the printer off for a few minutes and turn back on and it goes right back to the error. I am losing time on fixing this problem and I am about to throw it off a roof and buy a different brand. Printers should not be this difficult to work with. What am I doing wrong?

Re: Getting Error 5501 on Pixma TR4722 printer

Scott9961 — Sat, 19 Apr 2025 16:44:56 GMT

Oops my mistake. It is not 5501. It is 5100. I've tried what the FAQ suggests but after unplugging the printer for a half-hour. It does not clear it out. Any suggestions? or is this something I will have to take the printer in for a fix?

Re: Getting Error 5501 on Pixma TR4722 printer

royalmorning — Sat, 19 Apr 2025 17:52:33 GMT

Did you make sure to press down the blue buttons on top of the cartridges?

Re: Getting Error 5501 on Pixma TR4722 printer

Scott9961 — Sun, 20 Apr 2025 19:15:22 GMT

Blue buttons? the error code was5100, not 5501. I get my numbers backward. I will check this "blue button" thing you speak of.

Re: Getting Error 5501 on Pixma TR4722 printer

Scott9961 — Sun, 20 Apr 2025 20:42:24 GMT

No blue buttons on the cartridges. The gates to keep the cartridges in place are blue, but no blue buttons.