topic Re: Scanner Issue with PIXMA MX922, Set PC to start scanning error in Desktop Inkjet Printers

Scanner Issue with PIXMA MX922, Set PC to start scanning error

HRGuru1955 — Thu, 27 Feb 2025 00:02:00 GMT

For the first time, I get an error message to "Set PC to start scanning". Never got this error message before - first time having an issue to scan. I have an iMac 24". Need help.

Re: Scanner Issue with PIXMA MX922, Set PC to start scanning error

jrhoffman75 — Thu, 27 Feb 2025 00:14:00 GMT

Recent update to macOS 15?

Re: Scanner Issue with PIXMA MX922, Set PC to start scanning error

HRGuru1955 — Thu, 27 Feb 2025 22:56:03 GMT

Hi jrhoffman75 ... thanks for responding. I am tech-challenged and do not understand your post. Please explain. Thank you.

Re: Scanner Issue with PIXMA MX922, Set PC to start scanning error

jrhoffman75 — Thu, 27 Feb 2025 23:17:52 GMT

I am asking if you recently updated your computer operating system between when it worked and when it doesn’t. In other words what may have changed on your computer.

Re: Scanner Issue with PIXMA MX922, Set PC to start scanning error

HRGuru1955 — Fri, 28 Feb 2025 00:17:33 GMT

Oh … yes, I believe there was an Apple MacOS update a couple of months ago. But I have no clue how to troubleshoot that since I only know how to navigate in the internet and MS 365. I guess I may have to call Canon Tech support for help. Thanks so much - I appreciate you for your interest and time in helping me.

Re: Scanner Issue with PIXMA MX922, Set PC to start scanning error

HRGuru1955 — Sat, 19 Apr 2025 19:38:11 GMT

jrhoffman75 - thanks for the reply. Reflecting on your post, the issue scanner may have arisen after my macOS update to Sequoia 15.3.2 in late Jan./early Feb. Since I am tech challenged, I don't know what driver or other software install I'd need to get the scanner to work again. Any further assistance is appreciated. Thank you.

Re: Scanner Issue with PIXMA MX922, Set PC to start scanning error

jrhoffman75 — Sat, 19 Apr 2025 20:24:20 GMT

According to the Canon support site the last time the driver was updated was for macOS13.

Was this the operating system you had before Sequoia?

I don’t have any financial connection to the company, but VueScan by Hamrick Software should get your scanner working again. I use it for a Minolta scanner that was last supported by Windows XP.

Maybe confirm with Canon support that there is no Canon driver.