PIXMA TS6420a prints test pages, won't print a document or only prints select parts of a document

fdhurry — Mon, 31 Mar 2025 12:45:52 GMT

I've reloaded Canon's Print Drivers for this particular printer over a dozen times - no change. I've done the Maintenance Nozzle Check, Cleaning, Deep Cleaning, and Nozzle Alignment - no change. Any suggestions? I purchased this printer in December 2024. My last Canon printer functioned flawlessly for over 15 years. I'm quite confident that this isn't simply "operator error."

Re: PIXMA TS6420a prints test pages, won't print a document or only prints select parts of a documen

Patrick — Tue, 01 Apr 2025 18:33:39 GMT

Hi fdhurry,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS6420a and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

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topic Re: PIXMA TS6420a prints test pages, won't print a document or only prints select parts of a documen in Desktop Inkjet Printers

PIXMA TS6420a prints test pages, won't print a document or only prints select parts of a document

Re: PIXMA TS6420a prints test pages, won't print a document or only prints select parts of a documen