PIXMA MX920 - one color not printing

kksdragons — Wed, 19 Mar 2025 11:59:48 GMT

Hi there! My yellow ink will not print. I’ve deep cleaned, regular cleaned, auto head alignment and finally put in a new ink cartridge. Yellow is still not printing. Ink levels show a full cartridge of yellow. Anything else I can try? Thanks!

Re: MX920 one color not printing

Patrick — Tue, 18 Mar 2025 21:03:01 GMT

Hi kksdragons,

It would appear that your printer would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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topic Re: MX920 one color not printing in Desktop Inkjet Printers

PIXMA MX920 - one color not printing

Re: MX920 one color not printing