topic Re: All printing is PINK and BLUE. in Desktop Inkjet Printers

All printing is PINK and BLUE.

z1902075 — Sun, 21 Mar 2021 19:27:15 GMT

Please help..... I was printing in blacck and white and it was fine. All of a sudden it started printing in pink and blue. I did a nozzle check and it was a little bit scratchy, so I did a nozzle cleaning. It didn't work. The colored ink is low, but the black ink is half full. Any idea why this is happening?

Re: All printing is PINK and BLUE.

Danny — Tue, 23 Mar 2021 14:31:39 GMT

Hi, z1902075!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: All printing is PINK and BLUE.

z1902075 — Tue, 23 Mar 2021 18:18:04 GMT

The Printer I am using is the Pixma TS5320.

Re: All printing is PINK and BLUE.

Patrick — Mon, 19 Apr 2021 17:24:06 GMT

Hi z1902075,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com