topic Re: MX870 Factory Reset in Desktop Inkjet Printers

MX870 Factory Reset

pnoah — Fri, 14 Mar 2025 18:36:24 GMT

I have an Pixma MX870 that now displays the ink absorber full error. Fine. I am not trying to fix it or anything like that. I am getting rid of the printer. However, I would like to erase the wifi password that I used for the network. I see no way of doing this. When powered up, I get the 5B00 error. But the screen is locked on that error message. Pressing the Setup button does nothing. I can't get to the setup settings. Is there anyway of deleting the wifi information on the printer before getting rid of the printer?

Thanks

Paul

Re: MX870 Factory Reset

SamanthaW — Fri, 14 Mar 2025 18:40:57 GMT

Hi there!

You can find the factory reset steps for your printer HERE.

Hope this helps!

Re: MX870 Factory Reset

pnoah — Fri, 14 Mar 2025 18:50:55 GMT

Thank you, but as I already mentioned, I cannot get to the setup menu. I cannot get past the error message display, so that solution will not work.