topic Re: Shipping label needed to ship back PIXMA MG2522 in Desktop Inkjet Printers

Shipping label needed to ship back PIXMA MG2522

cinamin2 — Sat, 08 Mar 2025 19:24:42 GMT

Where can i find a shipping label to send this piece of junk printer back to canon?

[All caps is against Community Guidelines, edited post]

Re: Shipping label needed to ship back PIXMA MG2522

Danny — Sat, 08 Mar 2025 19:26:12 GMT

Hi, cinamin2! If you ordered this printer directly from Canon USA and you're looking to return it, we recommend talking to our sales team first so that they can get the process started. You can reach them Monday through Friday by phone at 1-800-385-2155 or by chat HERE.

Hope this helps!

Re: Shipping label needed to ship back PIXMA MG2522

cinamin2 — Sat, 08 Mar 2025 19:31:14 GMT

I bought this from Walmart. Because I bought a warranty I was told to return it to them. Then I was told to return to Canon; but they do not work on weekends!!!! I just want this piece of crap gone and my $25 back.

Re: Shipping label needed to ship back PIXMA MG2522

SamanthaW — Sat, 08 Mar 2025 19:32:38 GMT

We do not offer refunds for items that were not purchased from us directly. You would need to discuss the return policy at Walmart to see if it's something they can help you with.

Re: Shipping label needed to ship back PIXMA MG2522

normadel — Sun, 09 Mar 2025 04:06:19 GMT

$25.00? What cost $25.00?

Re: Shipping label needed to ship back PIXMA MG2522

cinamin2 — Mon, 10 Mar 2025 20:00:53 GMT

The printer pixma mg2522

Re: Shipping label needed to ship back PIXMA MG2522

cinamin2 — Mon, 10 Mar 2025 20:01:41 GMT

Walmart told it is past there return date and that I should contact CANON

Re: Shipping label needed to ship back PIXMA MG2522

normadel — Mon, 10 Mar 2025 20:06:30 GMT

Was it brand-new, or refurbished? Was Walmart the actual seller/shipper or was it a third-party? $25.00 is incredibly cheap. Sounds like you got taken. Be thankful it was only $25.00.

Re: Shipping label needed to ship back PIXMA MG2522

cinamin2 — Wed, 12 Mar 2025 19:37:06 GMT

I PURCHASED THE PRINTER AND A PROTECTION PLAN FROM WALMART 4/24/24. I attempted to return it to Walmart but it was part there 30 day policy. I was told by the "protection plan" to contact CANON. I am just getting the runaround. I will blowup Canon on social media. This is no way to treat customers.

Re: Shipping label needed to ship back PIXMA MG2522

cinamin2 — Wed, 12 Mar 2025 19:40:38 GMT

it was brand new. THANKS FOR TELLING ME I WAS TAKEN.! I bought a protection plan (1 yr) and was told to contact CANON. But apparently Canon doesn't care about their customers. Trust I will never buy another Canon product.

Re: Shipping label needed to ship back PIXMA MG2522

Danny — Wed, 12 Mar 2025 19:44:25 GMT

If Walmart is advising you to contact Canon as a necessary step in your protection plan's coverage and you haven't already done so, we recommend getting in touch with our PIXMA support team. You'll need to register your printer HERE first. It only takes a few minutes and that'll give you access to all of your Canon support options including our support team's 800 number. It also sounds like your printer's less than a year old which would make it eligible for warranty coverage from Canon USA.

We look forward to your call!

Re: Shipping label needed to ship back PIXMA MG2522

normadel — Wed, 12 Mar 2025 23:43:56 GMT

Who is behind the protection plan you bought from Wal-Mart? That's who you go to. But a new Canon printer comes with a CANON warranty.

It's still not clear if the printer was sold by and shipped from Wal-Mart, or some third-party seller. Buying off the Wal-Mart website can be either one. It makes a difference.

Re: Shipping label needed to ship back PIXMA MG2522

cinamin2 — Tue, 15 Apr 2025 15:54:53 GMT

I PURCHASED FROM WALMART WITH AN EXTENDED WARRANTY. Walmart will not take back. I cannot find a return shipping label ANYWHERE ON THIS SO CALLED WEBSITE.

Send me a shipping label and I will be gong.

Re: Shipping label needed to ship back PIXMA MG2522

SamanthaW — Tue, 15 Apr 2025 16:03:29 GMT

Hello,

The reason you can't find a return shipping label is because we do not offer returns for products purchased from retailers. You would need to contact them again to discuss a return. On our end, we do work with a 1-year manufacturer's warranty, so if you'd like troubleshooting or to process an exchange through that program, our support team can help with that.

Re: Shipping label needed to ship back PIXMA MG2522

normadel — Tue, 15 Apr 2025 16:03:12 GMT

This "So called website" isn't going to supply you with a shipping label. It's a user forum.

You are not helping yourself . Do as has been suggested by others.

Can you tell WHO IT IS that is behind the extended warranty you say you got? That is who you go to if a Canon COMPANY warranty has expired.

So stop yelling here, please.

Re: Shipping label needed to ship back PIXMA MG2522

cinamin2 — Tue, 15 Apr 2025 16:59:41 GMT

It was brand new. Bought from local Walmart store, with a 2 year warranty by Allstate. I think it was $25 because the printer is no longer manufactured.

Re: Shipping label needed to ship back PIXMA MG2522

cinamin2 — Tue, 15 Apr 2025 17:04:05 GMT

Whom is going to take the responsibility for this printer? It was purchased; brand new; from Walmart, with a 2 year warranty by Allstate. Walmart will not take it back because it is out of their 30 day window. Can't find any return information from Canon.

Who's problem is it?

Re: Shipping label needed to ship back PIXMA MG2522

SamanthaW — Tue, 15 Apr 2025 17:15:47 GMT

We have answered your question more than once. We do not accept returns for items not purchased from our shop. Please contact Walmart, or the group who holds your extended warranty.

Re: Shipping label needed to ship back PIXMA MG2522

cinamin2 — Wed, 16 Apr 2025 17:38:42 GMT

Samantha W: so Canon sells printers in retailers, but DO NOT take responsibility for them when they need to be returned???? Grrrrrreat business model!