topic Re: PIXMA TS3522 black ink will not dry after 48 hours in Desktop Inkjet Printers

PIXMA TS3522 black ink will not dry after 48 hours

Lt72884 — Sat, 01 Mar 2025 19:07:29 GMT

I currently have the TS3522 series printer. I am using the 100 pages per month plan for ink. However, i have noticed when printing on glossy photo paper (8.5x11) the black ink never dries. After 48 hours, i can rub off all of the black ink on the print. However, all the color ink dries immedicably and stays on. Its only the black ink that comes off.

In the attached image, notice the black rubs off but not the color. I need this fixed ASAP as we use this printer for business and we cant have the ink rub off. This is after 48 hors of allowing it to dry.....

I also tried to switch the paper type to photo paper but there are ZERO options for 8.5 by 11 inch paper.. Only had 6x4 option which is ridiculous for 2023 printer. I would expect that of a 1980s printer but not a modern printer at all.

Re: Canon Pixma black ink will not dry after 48 hours

SamanthaW — Sat, 01 Mar 2025 18:59:21 GMT

Hi there!

Can you please check which model within the TS3500 series you are working with? You can see either on the top or the front of the printer itself, you might have to lift the paper tray to see it! This will help the Community better help you.

If this is an urgent matter, please check out your support options HERE.

Re: Canon Pixma black ink will not dry after 48 hours

Lt72884 — Sat, 01 Mar 2025 19:05:48 GMT

Thank you for noticing that. I have edited the post

Re: PIXMA TS3522 black ink will not dry after 48 hours

Patrick — Mon, 03 Mar 2025 22:22:28 GMT

Hi Lt72884,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3522 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: PIXMA TS3522 black ink will not dry after 48 hours

shadowsports — Mon, 03 Mar 2025 22:28:43 GMT

Greetings,

Typical causes for ink is not drying,

You are not using the correct paper type.

You might be printing to the wrong side of the paper or you are selecting the wrong paper type in the printer driver.

These are common reasons why ink doesn't dry.

Re: PIXMA TS3522 black ink will not dry after 48 hours

Lt72884 — Mon, 03 Mar 2025 22:37:33 GMT

Its the correct paper type and side. Notice the color ink doesnt smear. So its a chemical composition issue

Re: PIXMA TS3522 black ink will not dry after 48 hours

jrhoffman75 — Tue, 04 Mar 2025 01:14:04 GMT

It seems like maybe the printer is using the black pigment ink instead of the black dye ink. What software are you printing from?

Try printing a nozzle check on the paper you are using and see if the same thing happens.

Re: PIXMA TS3522 black ink will not dry after 48 hours

Lt72884 — Tue, 04 Mar 2025 02:04:30 GMT

Does the cartridge have both dye and pigment? Or does it just contain one or the other?

I am using the canon software i downloaded for this printer.

Re: PIXMA TS3522 black ink will not dry after 48 hours

jrhoffman75 — Tue, 04 Mar 2025 02:07:39 GMT

From my reading of the specs there is a pigment black cartridge.

What is the name of the Canon software?

Re: PIXMA TS3522 black ink will not dry after 48 hours

jrhoffman75 — Tue, 04 Mar 2025 02:10:08 GMT

Re: PIXMA TS3522 black ink will not dry after 48 hours

jrhoffman75 — Tue, 04 Mar 2025 02:10:56 GMT

Are you using Canon brand ink?

Re: PIXMA TS3522 black ink will not dry after 48 hours

Lt72884 — Tue, 04 Mar 2025 02:25:20 GMT

Y3s, as stated in my original post, i am doing the $6 a month plan from canon for ink. They mail me the ink once a month.

Re: PIXMA TS3522 black ink will not dry after 48 hours

Lt72884 — Tue, 04 Mar 2025 02:43:01 GMT

also, just did a nozzle check and same issue. It smears and spreads for just the black ink.

So does the black dye come from the color cartridge mixing the color?

canon sends me the PG275PPP black ink each month. This is the only one my printer will take, so how am i supposed to print photos that contain black if the ONLY blakc ink that works on this printer is a pigment???

Re: PIXMA TS3522 black ink will not dry after 48 hours

jrhoffman75 — Tue, 04 Mar 2025 03:01:31 GMT

You should give Canon a call at 1-800-OK-CANON.

Re: PIXMA TS3522 black ink will not dry after 48 hours

Lt72884 — Tue, 04 Mar 2025 03:05:46 GMT

I shall do that 🙂 thank you for the number and help