topic Re: Ink cartridge use/replacement: in Desktop Inkjet Printers

PIXMA Print Plan: Do I finish off my current cartridges first?

MaryG — Sat, 01 Mar 2025 13:40:13 GMT

I recently purchased a basic model printer that came with two ink cartridges. I immediately enrolled in the "pay as you print" program after setting up my printer. A few days later, I received two new cartridges in the mail. Now, my question is, am I supposed to replace my barely used ink cartridges with the new ones, or can I wait until the original ink runs out?

I could swear that I read in the directions when I first joined the plan, that I am to replace the cartridges immediately, but I cannot remember for sure, and I cannot seem to find the information anywhere now.

Can someone familiar with the "Pay as you print" program please help? Thank you so much!

Re: Ink cartridge use/replacement:

jrhoffman75 — Sat, 01 Mar 2025 12:07:48 GMT

You should contact Canon directly, but it looks like they send you cartridges when you enroll..

Re: Ink cartridge use/replacement:

MaryG — Sat, 01 Mar 2025 13:29:30 GMT

Thank you very much for your reply; however, I did receive the ink cartridges. My problem is that I don't know/remember if I am supposed to replace the ink right away with the new cartridges or wait til my ink runs out.

I looked all through the questions I could ask through the print plan subscription menu, but there is no answer there.

I will try to contact Cannon directly, I guess, but I only see a number for questions about product sales. I will have to try it though.

Thanks again for helping!

Re: Ink cartridge use/replacement:

Danny — Sat, 01 Mar 2025 13:38:55 GMT

Thanks for enrolling, MaryG! There's no rush at all, so feel free to keep those new cartridges handy for when the current ones run out. Hope this helps!

Re: PIXMA Print Plan: Do I finish off my current cartridges first?

MaryG — Sat, 01 Mar 2025 13:52:08 GMT

Thank you so much for your reply!