https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Color-faded-on-my-PIXMA-TS6420a-printer/m-p/537067#M77805 <P>Hi sc_111,</P> <P>&nbsp;</P> <P>Because you have already performed printhead cleanings and color still does not print correctly, it would appear that your color cartridge may be out of ink.&nbsp; Please replace the color ink cartridge of your PIXMA TS6420a.</P> <P>Your TS6420a is compatible with the CL-261 and CL-261XL color ink cartridges.</P> <P>Ink cartridges for your TS6420a are available for purchase directly from Canon.&nbsp; Please use the link below to access this page:</P> <P><A href="https://www.usa.canon.com/shop/ink-paper-toner/finder/pixma-ts6420a" target="_blank" rel="noopener">Ink for your PIXMA TS6420a - Canon USA</A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Did this answer your question? If so, please click the <STRONG>Accept as Solution</STRONG> button below so that others may find the answer as well.</P> Fri, 28 Feb 2025 19:19:27 GMT Patrick 2025-02-28T19:19:27Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Color-faded-on-my-PIXMA-TS6420a-printer/m-p/536459#M77714 <P>Already tried all the cleaning I can from the maintenance setting. Still same issue. Both color and black ink are sufficient. What could be the reason?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4985.jpeg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/64458i95BF1B62783FB3A0/image-size/large?v=v2&amp;px=999" role="button" title="IMG_4985.jpeg" alt="IMG_4985.jpeg" /></span></P> Tue, 25 Feb 2025 13:06:30 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Color-faded-on-my-PIXMA-TS6420a-printer/m-p/536459#M77714 sc_1111 2025-02-25T13:06:30Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Color-faded-on-my-PIXMA-TS6420a-printer/m-p/537067#M77805 <P>Hi sc_111,</P> <P>&nbsp;</P> <P>Because you have already performed printhead cleanings and color still does not print correctly, it would appear that your color cartridge may be out of ink.&nbsp; Please replace the color ink cartridge of your PIXMA TS6420a.</P> <P>Your TS6420a is compatible with the CL-261 and CL-261XL color ink cartridges.</P> <P>Ink cartridges for your TS6420a are available for purchase directly from Canon.&nbsp; Please use the link below to access this page:</P> <P><A href="https://www.usa.canon.com/shop/ink-paper-toner/finder/pixma-ts6420a" target="_blank" rel="noopener">Ink for your PIXMA TS6420a - Canon USA</A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Did this answer your question? If so, please click the <STRONG>Accept as Solution</STRONG> button below so that others may find the answer as well.</P> Fri, 28 Feb 2025 19:19:27 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Color-faded-on-my-PIXMA-TS6420a-printer/m-p/537067#M77805 Patrick 2025-02-28T19:19:27Z