topic Re: MacBook Air and a MX922 "Unable to scan" in Desktop Inkjet Printers

MacBook Air and a MX922 "Unable to scan"

LeslieSam — Tue, 23 Jul 2024 20:05:40 GMT

I am able to print but I cannot scan except to a USB. I want to be able to scan and save on my MacBook Pro. Sonoma Operating System. Can anyone help? I'm so happy to have found this forum!

Re: MacBook Air and a MX922 "Unable to scan"

Patrick — Tue, 25 Feb 2025 21:39:11 GMT

Hi LeslieSam,

The PIXMA MX922 is not supported with macOS 14 (Sonoma). You are eligible for Canon's Upgrade Program. This is for out of warranty units which are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: MacBook Air and a MX922 "Unable to scan"

jrhoffman75 — Wed, 26 Feb 2025 16:14:18 GMT

You could try VueScan by Hamrick Software. Paid software, but less expensive than a new device.