topic Re: PIXMA MX390 Series problem in Desktop Inkjet Printers

PIXMA MX390 Series: Faded, misaligned print

Jaffa_Cake — Thu, 20 Feb 2025 14:36:09 GMT

Does anyone know how I can fix whatever is making my PIXMA MX390 Series print like this?

It just started after a paper jam.

I've tried running the Clean cycle and the Deep Clean cycle and both made no difference.

Re: PIXMA MX390 Series problem

Ron — Thu, 20 Feb 2025 14:34:54 GMT

Hi Jaffa_Cake. Thanks for letting us know what Canon product you've got. The PIXMA MX390 series are older models which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you find a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!