I received a code B204 and message on my MX492 printer.

Audrey3 — Mon, 19 Aug 2024 22:21:49 GMT

MX492 inkjet printer has a code on the LCD that states B204. The manual said to turn off and contact the service center. Does anyone know what the code indicates?

Re: I received a code B204 and message on my MX492 printer.

Patrick — Fri, 14 Feb 2025 19:50:54 GMT

Hi Audrey3,

The B204 error is an indication that your PIXMA MX492 may require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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topic Re: I received a code B204 and message on my MX492 printer. in Desktop Inkjet Printers

I received a code B204 and message on my MX492 printer.

Re: I received a code B204 and message on my MX492 printer.