topic Re: PIXMA TS9521C How to do borderless printing on custom paper sizes in Desktop Inkjet Printers

PIXMA TS9521C How to do borderless printing on custom paper sizes

Dmooch — Wed, 27 Mar 2024 13:04:34 GMT

I'm getting beyond frustrated trying to do borderless printing with my new printer. When using the APP, there's an option to select borderless printing but that doesn't help me since It doesn't allow you to customize the paper size. So here I am, trying to print from my computer - It doesn't matter what options or sub menus I select, there are NO options to do borderless printing. Please help!

Re: Borderless Printing Mac OS 12.6.1 - pixma ts9521c

Stephen — Mon, 25 Mar 2024 19:20:41 GMT

If you're using AirPrint, you may not have all of the options available. Make sure you've installed the software and drivers for your printer from our site here: https://canon.us/TS9521Csetup

Re: Borderless Printing Mac OS 12.6.1 - pixma ts9521c

Dmooch — Mon, 25 Mar 2024 19:55:07 GMT

I am not using AirPrint, at least I don't think I am. It's not an option that I see. I have installed the software and drivers like you said and I still do not see any of those options - specifically borderless printing.

Re: Borderless Printing Mac OS 12.6.1 - pixma ts9521c

pattyandrew — Thu, 13 Feb 2025 06:55:57 GMT

Stephen, that is the whole problem. The software for the TS9521 will only allow an install using AirPrint. There are no drivers included in the download which will allow for the features to be used of which I specifically purchased the printer for. Researching, this appears to be a problem that many, many users have. Where can I / We obtain specific drivers for the TS9521?

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

jrhoffman75 — Thu, 13 Feb 2025 10:56:27 GMT

@Dmooch wrote:

I'm getting beyond frustrated trying to do borderless printing with my new printer. When using the APP, there's an option to select borderless printing but that doesn't help me since It doesn't allow you to customize the paper size. So here I am, trying to print from my computer - It doesn't matter what options or sub menus I select, there are NO options to do borderless printing. Please help!

Printers generally do not allow borderless printing on custom sizes, and often don't even have a borderless option for all standard sizes.

Borderless printing expands the image size to ensure the the paper is covered from edge to edge (left to right).

The printers have sponges inside at set locations to capture tyhe excess ink. Otherwise it would just make a mess all over the inside of the machine.

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

pattyandrew — Thu, 13 Feb 2025 14:23:18 GMT

I am not printing custom size

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

jrhoffman75 — Thu, 13 Feb 2025 14:34:19 GMT

My response wasn’t to you; I was addressing the OP's issue.
Sounds like you are on a Mac. What is your operating system version? I will try to assist.
If you are using Sequoia the Canon site doesn’t list a driver. Sometimes that is because it isn’t supported anymore and sometimes the site hasn’t been updated yet.
Download and install the driver from the Sonoma page and see if that works. When you go to add the printer wait awhile to let the IJ Series driver appear. Could take several minutes.

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

pattyandrew — Thu, 13 Feb 2025 17:50:44 GMT

Good afternoon. I am on a Sonoma 14 although I went through all of the Mac versions and none of them have drivers, just software. Please provide the link for the Sonoma page and I will try that out.

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

jrhoffman75 — Thu, 13 Feb 2025 17:58:46 GMT

This should be it.

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

pattyandrew — Thu, 13 Feb 2025 18:02:54 GMT

I want actual drivers, not AirPrint web based software. I have hardly any features of which I bought the printer for.

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

pattyandrew — Thu, 13 Feb 2025 18:13:06 GMT

That is what I used. In reviewing all other Mac versions, the file name is the same for all. I downloaded each one separately and tried each and had the same results. No features of which I bought the printer for. Where can I obtain actual drivers?

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

pattyandrew — Thu, 13 Feb 2025 18:16:03 GMT

The file creates a printer with the it describing it as Bonjour Multifunction.

Bonjour Multifunction is a feature that allows a computer to automatically detect and add multifunction devices to a network. Bonjour is a technology developed by Apple that uses zero-configuration networking to discover devices on a local network.

This is what I do NOT want. I need drivers that provide the full functionality of the printer. Again, what I bought the printer for.

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

jrhoffman75 — Thu, 13 Feb 2025 18:34:10 GMT

@pattyandrew wrote:

The file creates a printer with the it describing it as Bonjour Multifunction.

Bonjour Multifunction is a feature that allows a computer to automatically detect and add multifunction devices to a network. Bonjour is a technology developed by Apple that uses zero-configuration networking to discover devices on a local network.

This is what I do NOT want. I need drivers that provide the full functionality of the printer. Again, what I bought the printer for.

You should start your own thread and see if someone else has any thoughts. You are piggybacking on a different thread; that frequently affects the responses you will get.

Then there may not be an IJ driver available. The purchase specs for the printer only list macOS 10.12 as the latest. You should start your own thread and see if someone else has any thoughts. You are piggybacking on a different thread; that frequently affects the responses you will get. When you do state exactly what features you don't have that you believe the printer is capable of.

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

pattyandrew — Thu, 13 Feb 2025 18:24:53 GMT

1. A big, obvious disclaimer would have been nice stating OS's the operating system is compatible with.

2. I did have the ability to print borderless from my MAC previously. Now I do not.

3. The "driver" file for the 10.12 has the same file name as the one for my OS.

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

pattyandrew — Thu, 13 Feb 2025 18:59:31 GMT

CORRECTION IN #1

1. A big, obvious disclaimer would have been nice stating OS's the expensive printer is compatible with.

2. I did have the ability to print borderless from my MAC previously. Now I do not.

3. The "driver" file for the 10.12 has the same file name as the one for my OS.

Re: PIXMA TS9521C How to do borderless printing on custom paper sizes

Stephen — Thu, 13 Feb 2025 19:33:57 GMT

Hello,

This forum is NOT chat. Do not use it as such.

If you need immediate technical support, please log into your Canon Account, verify your printer is registered, and tap "Product Support"

The current software will be automatically downloaded if you visit https://canon.us/TS9521Csetup and follow the prompts.

If you just want to download the app from our site, go HERE and tap the option for the Canon Print app. It includes the drivers.

If you need someone to help you with this, support is available Monday through Friday from 9am to 6pm (ET) at 1-800-652-2666.