topic An error occurred while printing." with Easy PhotoPrint Editor in Desktop Inkjet Printers

An error occurred while printing." with Easy PhotoPrint Editor

mstewart — Wed, 17 Mar 2021 19:57:53 GMT

I have the TS9521C printer. When I use the softward and choose "photo layouts" it will not print and I receive the "an error occured while printing". The only solution I see on the community board is the person had a laptop which was "wiped clean" and they re-installed Windows 10. That solution doesn't work for me. Has anyone else had this issue and have a solution. It does print using other print software on my computer and I have been able to print 4x6 prints using the Easy PhotPrint Editor.

Thanks in advance for any help.

Re: An error occurred while printing." with Easy PhotoPrint Editor

kax17 — Fri, 19 Mar 2021 02:36:58 GMT

the same happens to me, I can print with other apps and with the canon android app but not with the windows 10 Easy PhotoPrint Editor

Re: An error occurred while printing." with Easy PhotoPrint Editor

liam_lexa — Sat, 20 Mar 2021 15:18:33 GMT

Hi,
In order to solve this issue you must go to this link:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5001649.

Download the files who is right for your operating system (x64 or x86)
For me it worked perfect for two of my laptops.

Good luck

Re: An error occurred while printing." with Easy PhotoPrint Editor

hondaz50 — Sun, 21 Mar 2021 18:55:41 GMT

I updated from Windows Update, it did not work. Then I went to the link you provided. It is working fine now, Thanks

Re: An error occurred while printing." with Easy PhotoPrint Editor

liam_lexa — Sun, 21 Mar 2021 19:04:36 GMT

I am happy to hear that.
Good luck.