topic Re: MAXIFY GX3020 Photo and border size issue from IOS Canon Print App in Desktop Inkjet Printers

MAXIFY GX3020 Photo and border size issue from IOS Canon Print App

sramos — Sat, 08 Feb 2025 13:56:36 GMT

Wondering if others are having this issue #GX3020 printer with IOS app. Just purchased it brand new and when I try to print photos, it does not properly size them and there is more than a border of space from the top and bottom of the print rendering this printer useless for me. I switched from my Epson Ecotank given i was having issues with the printer and am not impressed. Can't do borderless this should be printed on the box and descriptions as well. Might have to return it to costco. There is also no option to resize the photo other than crop and doing this for hundreds of photos does not make sense.

Re: MAXIFY GX3020 Photo and border size issue from IOS Canon Print App

Patrick — Thu, 13 Feb 2025 16:20:28 GMT

Hi sramos,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your MAXIFY GX3020 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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