PIXMA TR4722 works from my iPhone 14 but will not print from my laptop

ramonarharris — Wed, 12 Feb 2025 13:41:02 GMT

I saw my exact question on the community but no reply for a fix. My new Canon TR4722 prints from my phone but not from my laptop even though the laptop shows the computer online, Windows 11. Help!

Re: PIXMA TR4722 works from my iPhone 14 but will not print from my laptop

Patrick — Thu, 13 Feb 2025 14:49:36 GMT

Hi ramonaharris,

First, let's reinstall the drivers. Please turn your PIXMA TR4722 off and then follow these steps:

1. On your computer, please press the Windows key on your keyboard and the letter I, then let both go.

2. Click on "Bluetooth & devices" on the left side.

3. On the right side, click on "Printers & scanners".

4. Click on the Canon TR4700 series. In the new window, click "Remove" at the top.

5. Repeat until all TR4700's have been removed from the Printers list.

6. Close the Printers window once complete.

Next, we will download the latest driver:

1. Please click this link: https://www.usa.canon.com/support/p/pixma-tr4722#DOWNLOADS

2. Click on Software & Drivers.

3. Choose "Windows" from the Operating System drop down and then "Windows 11" from the Version drop down.

4. Click the Download button to the right of "Print Driver and Scan Utility Installer Ver.1.04 (Windows)". Note: you may have to click the "Load More" button to locate this.

5. Once that file finishes, please open or run that file to begin the installation on your computer. If you have to search for the file first, the files name is: "md__-win-e4500_tr4600_tr4700-1_04-ea34_2.exe"

6. Follow the on screen prompts to reinstall. Please do not turn your printer back on until the installation prompts you to.

When the installation is complete, please attempt to print.

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PIXMA TR4722 works from my iPhone 14 but will not print from my laptop

Re: PIXMA TR4722 works from my iPhone 14 but will not print from my laptop