https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-printing-gaps/m-p/534104#M77365 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8204.jpeg" style="width: 4032px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/64052i0A2D26B04D2666E7/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8204.jpeg" alt="IMG_8204.jpeg" /></span></P> <P> </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/64053i7DCA7FCE2FEB3808/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P> <P>Please help, I’ve tried realigning the head, cleaning the nozzles, etc. this seems to me like a specific issue that test printing is not helping. Thanks! </P> Wed, 12 Feb 2025 18:59:36 GMT margotdormer 2025-02-12T18:59:36Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-printing-gaps/m-p/534104#M77365 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8204.jpeg" style="width: 4032px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/64052i0A2D26B04D2666E7/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8204.jpeg" alt="IMG_8204.jpeg" /></span></P> <P> </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/64053i7DCA7FCE2FEB3808/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P> <P>Please help, I’ve tried realigning the head, cleaning the nozzles, etc. this seems to me like a specific issue that test printing is not helping. Thanks! </P> Wed, 12 Feb 2025 18:59:36 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-printing-gaps/m-p/534104#M77365 margotdormer 2025-02-12T18:59:36Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-printing-gaps/m-p/534463#M77431 <P>Hi margotdormer,</P> <P>Cleaning the encoder inside of your PIXMA MG3620 should resolve the printing issue you are experiencing.</P> <P>To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:</P> <P><A href="https://support.usa.canon.com/kb/s/article/ART162575" target="_blank" rel="noopener">Cleaning the MG3620 Encoder Film</A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Did this answer your question? If so, please click the <STRONG>Accept as Solution</STRONG> button below so that others may find the answer as well.</P> <P>&nbsp;</P> Fri, 14 Feb 2025 14:52:51 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-printing-gaps/m-p/534463#M77431 Patrick 2025-02-14T14:52:51Z