TS5020 not printing

JoeHarkins — Thu, 07 Sep 2023 15:45:16 GMT

I have the control to print only B/W. It has worked for 6the last 3 or 4 years that way. It was printing a 5 page document. The first four were fine. The 5th was blank. The ink levels showed a low so I replaced both. I got a display on the printer dashboard confirming they were installed.

The printer runs but the pages are blank. I ran clean and deep clean. Also ran nozzle check and tired printing as color. Then returned printer settings to B/W. None of that foxed the problem.

I opened the cover and confirmed that the cartridges are properly set. But I notice there is a right light at those two new black cartridges.

Suggestions for fixing, please?

Re: TS5020 not printing

ArthurJ — Mon, 11 Sep 2023 17:48:34 GMT

Hi,

Could you take a picture of the 2 black ink cartridges and attach it to your next reply.

We look forward to hearing from you.

Re: TS5020 not printing

evik — Wed, 05 Feb 2025 23:07:13 GMT

I have the same issue if you can assist.

topic Re: TS5020 not printing in Desktop Inkjet Printers

TS5020 not printing

Re: TS5020 not printing

Re: TS5020 not printing