topic Re: PIXMA MG3620 not responding in Desktop Inkjet Printers

PIXMA MG3620 not responding

karebear51894 — Wed, 05 Feb 2025 16:37:44 GMT

I have a MG3620 printer. The printer is not responding -HELP

Re: PIXMA MG3620 not responding

Danny — Wed, 05 Feb 2025 16:38:35 GMT

Thanks for joining the conversation, karebear51894!

So that the Community can help you better, please let us know if you're getting any error messages or blinking lights when you try to print. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: PIXMA MG3620 not responding

karebear51894 — Wed, 05 Feb 2025 17:08:08 GMT

No blinking lights. Printer box says error after I press print

Re: PIXMA MG3620 not responding

karebear51894 — Wed, 05 Feb 2025 17:15:39 GMT

Also on settings page it reads default error for my printer. I pressed manage printer and it shows fixed

Re: PIXMA MG3620 not responding

Patrick — Fri, 07 Feb 2025 19:15:34 GMT

Hi karebear51894,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MG3620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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