topic Re: MG3600 alignment page getting stuck in Desktop Inkjet Printers

MG3600 alignment page getting stuck

rra_78 — Mon, 15 Mar 2021 12:41:12 GMT

My MG3600 prints crooked lines. Have tried the method of holding the stop button until error button flashes 4 X, which starts the printing of an alignment page. However, the alignment page continues to get stuck 1/3 of the way through. I then have to unplug the printer so the page pushes through upon restart. My other print jobs do not get stuck, but of course continue to print with crooked lines. Can anyone help?

Re: MG3600 alignment page getting stuck

Patrick — Fri, 16 Apr 2021 19:47:19 GMT

Hi rra_78,

This issue may be resolved by cleaning the encoder. To clean the encoder, please follow the steps on this page:

https://support.usa.canon.com/kb/index?page=content&id=ART164472