Can't get the PIXMA MG7120 to scan

donelsey — Wed, 15 Jan 2025 15:13:16 GMT

I am installing this scanner onto a WIndows 11 PC - I have downloaded all the drivers but I still cannot get the machine to scan and I receive a message that the driver cannot be detected - any suggestions?

Thank you

Re: Can't get the PIXMA MG7120 to scan

Danny — Wed, 15 Jan 2025 15:15:21 GMT

Thanks for joining the conversation, donelsey!

So that the Community can help you better, please let us know how your printer communicates with your computer (via Wi-Fi or via a USB cable) and whether or not you can print. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

topic Re: Can't get the PIXMA MG7120 to scan in Desktop Inkjet Printers

Can't get the PIXMA MG7120 to scan

Re: Can't get the PIXMA MG7120 to scan