Scanning with MG8220 and macOS 11 Big Sur?

Beau — Sun, 14 Mar 2021 22:01:14 GMT

I am at a loss for how to scan with MG8220 (3.020 FW) and macOS 11.2.3 Big Sur. Printing from the MacBook works fine using AirPrint. Aparent we do not "need" new macOS 11.2.3 Big Sur drivers as none are provided by Canon? I have read that others are able to use the macOS Capture application, but it does not identify the printer either by wifi or USB.

I tested printing and scanning on a Windows laptop and both work fine, i.e. the printer, scanner, FW and network all are working fine for Windows.

Any help greatly appreciated.

Re: Scanning with MG8220 and macOS 11 Big Sur?

Patrick — Fri, 16 Apr 2021 20:05:10 GMT

Hi Beau,

The PIXMA MG8220 is not support with macOS v11 (Big Sur). You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002. They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.

topic Re: Scanning with MG8220 and macOS 11 Big Sur? in Desktop Inkjet Printers

Scanning with MG8220 and macOS 11 Big Sur?

Re: Scanning with MG8220 and macOS 11 Big Sur?