https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120B-is-showing-error-6A81/m-p/340205#M7598 <P>Hi Andybimanager,</P><P>&nbsp;</P><P>It would appear that your PIXMA MG8120B would require service.&nbsp; You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.<BR /><BR />To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002.&nbsp; They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.<BR /><BR /></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 16 Apr 2021 20:04:30 GMT Patrick 2021-04-16T20:04:30Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120B-is-showing-error-6A81/m-p/337149#M7597 <P>I have tried switching off and on, I also tried switching on without ink cartridges. Still getting the 6A81 error.</P><P>can anyone help</P> Sun, 14 Mar 2021 16:30:45 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120B-is-showing-error-6A81/m-p/337149#M7597 Andybimanager 2021-03-14T16:30:45Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120B-is-showing-error-6A81/m-p/340205#M7598 <P>Hi Andybimanager,</P><P>&nbsp;</P><P>It would appear that your PIXMA MG8120B would require service.&nbsp; You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.<BR /><BR />To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002.&nbsp; They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.<BR /><BR /></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 16 Apr 2021 20:04:30 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120B-is-showing-error-6A81/m-p/340205#M7598 Patrick 2021-04-16T20:04:30Z