topic Re: Won't print from rear tray in Desktop Inkjet Printers

Won't print from rear tray

lmj — Mon, 11 Nov 2013 01:34:29 GMT

I have a Pixma MG6220. No matter what I do it won't print from the rear tray from a source on the web. I go to both the quick setting and main tab and select "rear tray." Still prints from cassette. I took out the paper from the cassette. Won't print unti I load paper in the cassette. I even selected a different paper than plain paper and selected rear tray - but it still printed from the cassette.

I selected "continuous autofeed" for a default, removed paper from the cassette - and it still wouldn't print from paper loaded in the rear tray.

It will print from the rear tray if it's a document originating from my computer (or at least I just tried that and it worked). I did not change from plain paper, I only had to select rear tray.

Yes, I realize "save the document to your computer" will be a suggestion, but the website won't let me. It's a "free printable" that is not downloadable.

Re: Won't print from rear tray

Michael — Sun, 17 Nov 2013 20:32:11 GMT

Hello.

The issue may also be related to a setting in your web browser. Check to see if your browser has a Page Setup option. This menu may be controlling the paper feed setting.

If the issue persists, please try using a different web browser to test the unit.

Re: Won't print from rear tray

lmj — Tue, 19 Nov 2013 15:52:14 GMT

Thanks! It still didn't work when selecting rear tray from what I think was the browser settings. But you are right in that is where the problem is - I was using Firefox and when I switched to IE, it took from the rear tray. Now I know what to do.