topic Re: PIXMA G3270: Print driver not compatible with ARM processor message in Desktop Inkjet Printers

PIXMA G3270: Print driver not compatible with ARM processor message

jwolf — Sat, 24 Aug 2024 23:41:13 GMT

I'm trying to install a Pixma G3270 on a new ARM processor, Windows 11 PC. The system recognizes the printer but notes that the driver is unavailable (the printer was automatically added to two other non-ARM PCs). Canon says that the G3270 is compatible with ARM based Window 11 PCs. I downloaded the "standard" G3270 drivers from the Support site and when I try to run them I get a "not compatible with this system" notice.

Even though the printer was recognized in System - Settings, I tried to Add Printer - the driver unavailable notice disappeared but when I tried to print, the G3270 was not available. Went back to System Settings and the "unavailable" was back.

Any ideas would be appreciated.

Re: PIXMA G3270: Print driver not compatible with ARM processor message

wwofjules — Sun, 15 Dec 2024 17:39:27 GMT

I am having the exact same issue, i checked on the canon website prior to purchasing and it stated it was compatible

Did u ever get a resolution

Re: PIXMA G3270: Print driver not compatible with ARM processor message

Stephen — Sun, 15 Dec 2024 17:52:08 GMT

Hello!

If the printer is listed on our site as compatible, you can add it to your system without installing a driver.

Please see https://canon.us/armcompatible

Re: PIXMA G3270: Print driver not compatible with ARM processor message

wwofjules — Sun, 15 Dec 2024 18:04:17 GMT

Your site states it is compatible but when i run the install it states it is not compatible

Re: PIXMA G3270: Print driver not compatible with ARM processor message

Patrick — Fri, 10 Jan 2025 19:19:38 GMT

Hi wwofjules,

The driver would be provided through Windows Update. Please use Windows Update to update your version of Windows to the most current version. You may use the link below to see how to perform this:

https://support.microsoft.com/en-us/windows/install-windows-updates-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a

Re: PIXMA G3270: Print driver not compatible with ARM processor message

punish-39 — Sat, 11 Jan 2025 01:58:31 GMT

I'm having the same problem - Windows 11 on ARM, is fully up to date; printer is detected only by direct wireless connection, not via the network setup, and returns an error of "driver is unavailable"

Re: PIXMA G3270: Print driver not compatible with ARM processor message

Patrick — Fri, 14 Feb 2025 19:11:01 GMT

Hi punish-39,

For assistance with resolving this issue, it is recommended that Microsoft or your computer manufacturer is contacted.

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