topic PIXMA MG2420 - Flashing Lights, won't print in Desktop Inkjet Printers

PIXMA MG2420 - Flashing Lights, won't print

Sunkist123 — Thu, 12 Dec 2024 17:06:42 GMT

This printer/scanner was a gift years ago. It's always worked fine, including around a week ago. Today, it doesn't work- the 3 lights underneath the 'on' button flash and flash. I reinstalled the drivers, and it's doing the same thing. I need to scan a document, but nothing happens. I checked the printer/scanner info on my PC, and it says the device is connected and working properly. Would anyone know what the problem is, and how I can fix it?

Re: PIXMA MG2420 - Flashing Lights, won't print

Arthur — Fri, 13 Dec 2024 14:41:07 GMT

Thanks for posting!

While our Forum Community members are welcome to chime in, the Canon PIXMA MG6220 has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.