topic Re: won't respond in Desktop Inkjet Printers

won't respond

tfinniii — Mon, 29 Nov 2021 16:44:35 GMT

kave windows 11 with TS6420 printer and says printer not responding

shadowsports — Mon, 29 Nov 2021 16:58:59 GMT

Greetings,

Can you provide history / back story on this issue?

New install under W11?

Installed / working under W10 and upgraded to W11, now it doesn't work?

Printer is connected how and to what?

What troubleshooting steps have you performed, etc?

Windows 11 drivers are avaiable for this product:

tfinniii — Mon, 29 Nov 2021 17:13:12 GMT

Ran trouble shooter and it worked ; even thou the troubleshooter found no problem after I found the page to go to troubleshooter.

shadowsports — Tue, 30 Nov 2021 03:38:22 GMT

Hi,

Glad you solved it.