topic Re: PIXMA TR8520 touchscreen not working and preventing Wi-Fi setup in Desktop Inkjet Printers

PIXMA TR8520 touchscreen not working and preventing Wi-Fi setup

sanjayrama66 — Tue, 12 Nov 2024 14:44:15 GMT

My printer's touchscreen stopped working but printer was working fine until my router settings changed and I had to reset the router and its password. Now I am not able to connect my printer to the wifi as the touch screen is not working. Is there a way to make this work(connect to wifi) via desktop software connected via the cable to a laptop?

Re: PIXMA TR8520 touchscreen not working and preventing Wi-Fi setup

Patrick — Wed, 13 Nov 2024 20:55:05 GMT

Hi sanjayrama66,

You can use the IJ Network Device Setup Utility to change the settings on your TR8520 using a USB cable.

Once in the utility, connect the USB cable. In the utility, click View and then Switch View to select USB.

Then you can follow the steps in the manual here:

IJ Network Device Setup Utility (Windows) > Performing/Changing Wireless LAN Settings

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Re: PIXMA TR8520 touchscreen not working and preventing Wi-Fi setup

sanjayrama66 — Thu, 14 Nov 2024 03:27:33 GMT

Thank you very much Patrick. I was able to download that app and get it to work. Appreciate your help.

Re: PIXMA TR8520 touchscreen not working and preventing Wi-Fi setup

fsgoodrich — Fri, 06 Dec 2024 21:18:55 GMT

My Pixma TR8520 has given me a support code 1303 and I have complied with the instructions and removed the paper causing the paper jam but continue to get the same support code and can't use the printer or get past this code.

Re: PIXMA TR8520 touchscreen not working and preventing Wi-Fi setup

Patrick — Tue, 10 Dec 2024 21:01:47 GMT

Hi fsgoodrich,

Please refer to the response to your other post here:

PIXMA TR8520 printer error "Support code 1303" - Canon Community

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