https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX420-False-Paper-Jam-Error-message/m-p/513962#M75053 <P>I cannot use my printer because of a message in red that says: Error, Paper Output Slot, The Paper is jammed. Clear the paper and press OK. THERE IS NO PAPER JAM! Can someone please provide assistance? Thank you.</P> Mon, 25 Nov 2024 13:26:25 GMT gospelpantry 2024-11-25T13:26:25Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX420-False-Paper-Jam-Error-message/m-p/513962#M75053 <P>I cannot use my printer because of a message in red that says: Error, Paper Output Slot, The Paper is jammed. Clear the paper and press OK. THERE IS NO PAPER JAM! Can someone please provide assistance? Thank you.</P> Mon, 25 Nov 2024 13:26:25 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX420-False-Paper-Jam-Error-message/m-p/513962#M75053 gospelpantry 2024-11-25T13:26:25Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX420-False-Paper-Jam-Error-message/m-p/514490#M75095 <P>Thanks for letting us know what Canon product you've got. The PIXMA MX420 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!<BR /><BR />You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday to Friday at 1-866-443-8002.<BR /><BR />Hope this helps!</P> Sun, 24 Nov 2024 00:44:37 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX420-False-Paper-Jam-Error-message/m-p/514490#M75095 SamanthaW 2024-11-24T00:44:37Z